In case of a dispute that cannot be resolved together with the selected online store, you can use the ODR site.
All products in the page are subject to an update. The page information can be changed at any time, and it is not necessary for the changes to be announced on the page.
Concept and production:
Information regarding online dispute resolution pursuant to Art. 14 Para. 1 of the ODR (Online Dispute Resolution Regulation):
The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.